Apple Support Chat Transcript
Learn about applecare plans.
Apple support chat transcript. This site contains user submitted content comments and opinions and is for informational purposes only. Here is how you can chat with apple experts. Use the apple support app to find answers about your products talk to an expert or make a repair reservation. Whatever you choose we.
To get a chat transcript from archives follow these steps. Applecare products provide additional hardware service options and expert technical support from apple. If your apple device needs repairs you can go to an apple store visit an authorized service provider or mail in your device. My chat with brandon from apple support i had the best apple support chat last night while getting help with downgrading my iphone from ios 11 beta apple store ended up replacing the phone for free and i figured you folks might find it entertaining.
Apple will email you the chat transcripts so that keep an archive of your chats which may come in handy if you experience the same problem again. For service and repair you can also find your repair id in the confirmation email that you receive from apple. Every potential issue may involve several factors not detailed in the conversations. To find your case or repair id for support service or repairs sign into my support with the same apple id that you used to start your support service or repair then look under the recent activity section.
Download the apple support app. Forwarding chat transcripts to email. Global nav open menu global nav close menu. Select send transcript from the menu.
Click on the three dots in the top right to open the action menu. Go to archives and choose the chat you want to get transcript from. Click on send copy to finalize. Let s get that fixed.
Live chat can be a convenient option for you. Chat transcript more less. Contact apple support by phone or chat set up a repair or make a genius bar appointment for iphone ipad mac and more. This way your questions will be answered instantly.