Apple Customer Service Chat
Get help with your purchases.
Apple customer service chat. In total there are 7 ways to get in touch with them. Contact apple support by phone or chat set up a repair or make a genius bar appointment for iphone ipad mac and more. Apple cash and person to person payments 1 877 233 8552. App store itunes store and apple books billing and help contact apple support.
Download apps and games. If you prefer you can also get order status or make changes by phone at 800 692 7753. Accessibility and assistive technology 1 877 204 3930. Learn how to get support for your purchase from the itunes store or your subscription to apple music.
According to colin crowley vp of customer service most people who chat with us have questions about their account subscription or about receiving meals. You can buy online or call 800 my apple 800 692 7753. While apple does not offer live chat they do have a phone number. Every customer conversation we have or guidance we share in person online or by phone chat or email is another opportunity for us to enrich their experience.
Or find answers about billing and payment. You can get information about an order you placed on the apple online store through the order status page. When you become part of the support and service teams at apple you become part of the personal connection that strengthens the relationship people have with their apple products.